Simple you can use our contact button at the top right of the screen or you can stroll down to the bottom of the page to find our social media's and contact us there.
To customize a product that is already designed all you have to do is take a picture of the product and email it to us along with what you would want to change about it.
If you want something but don't have all the money then we will ask that you pay half of it first then pay the rest in peson and if that doesn't work out then you will need to talk to us.
It depends on the product and how it was designed/requested besides that there is no set time of how long it will take, but we will give you an estimated time frame when you order your product.